SRO says "a key element in any firm's cybersecurity program is a robust authentication process"
The practice is "widely used" by broker-dealers, especially with customers
Principal considerations will contemplate a customer's age or mental impairment
FINRA cautions B-Ds on fraudulent e-mail purporting to be from SRO asking firms to complete survey
One in five survey respondents indicated an increased interest in investing
Half of the respondents have P&Ps tied to cognitive decline and diminished capacity
SRO proposes extending hold period and allowing holds on securities transactions
Compliance bulletins on manipulative trading techniques seemingly ignored
Senior management, including compliance personnel, sent and received business-related text messages
Reps made buy recommendations for inverse ETFs without regard for suitability
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